Responsibility in the Workplace

Business owners must have employees with strong skills working for them. They must be able to delegate to those employees.  As an employee of a business, you have a responsibility to the company to do your job well.  What is responsibility?  It is made up of two words, response and ability.  What that means is that you must respond to requests, unexpected problems, and to your tasks using your ability to do just that.   Your ability to respond well and successfully is your responsibility.

Let’s take it a step further.  When a customer calls with a problem, you must respond.  Your ability to do that is based on your work ethic, knowledge of the company and what has caused this customer’s issue.  Your ability to figure it out and find a successful solution is critical to your response.

Business owners must impress upon employees the need to understand responsibility and how to improve their ability to respond in various situations.

Response to customers is important for customer service, however, without the ability to understand the problem and be successful in correcting the problem, then, there can be no real response.

In the finance industry, responsibility is imperative.

At American Receivable, we take our responsibilities seriously. We pride ourselves on providing you with responsive, personalized customer service and factoring solutions that meet your specific needs.  Give us a call at (972) 404-4726 or click here to get a quick quote.