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24 Oct
Building A Customer Focused Business
customer service representatives
young multi ethnic business people group walking standing and top view

Building A Customer Focused Business

What is the #1 asset in your business? Your customers, of course! They provide the revenue that keeps your business afloat and enables growth. Without your customers, you would not be in business.
Who does not like to feel familiar and appreciated? People in general like to be acknowledged and made to feel that they matter. The same goes for business. Getting to know your customers personally and showing interest in their business will make them more likely to stay with you. Personal attention is crucial and will result in referrals to other prospective customers. People who know your business and hold you in high regard are the best referrals.
Building a customer focused business is easy.  Focus on the customer, first.
1.  Get acquainted with your customer and learn about their business.  Understand their needs and show them how you can offer support.
2.  Be accessible.  When customers call, they want immediate answers  A customer focused business will have someone answering the phone and directing them to the appropriate person to solve any issues or  handle other needs.  Lack of accessibility will result in the     customer moving their business to your competitors.          
3.  Listen and understand questions and concerns.  Show them you are interested in them and their business and finding solutions for their issues.
4.  Do them a favor.  Customers  will often call with a critical request that may be against normal protocol. Don’t make it a habit, but accommodate them when the request is feasible. Be clear that this is not usually something you do, but that you want to help  and will make an exception this time. Accommodating them will show them that you really are focused on their needs.
Remember, the success of your business is a result of your customer’s success.
11 Jan
Welcome to Our New Website

Welcome to Our New Website

We are excited to announce that our new and improved website is now live! Our new site has a fresh new layout for easier navigation for prospective and current clients as well as brokers. Our goal is to provide you with a quick and easy way to learn not only about our company but also the financial solutions we offer. Along with these new features, we also made it quick and easy for prospective clients to receive a free quote and apply online.

We hope you find our new website to be user-friendly and helpful for all of your financial needs.

17 Oct
ARC Continuing Relief Efforts

ARC Continuing Relief Efforts

American Receivable Corporation is continuing relief efforts by offering special rates to businesses affected by Hurricane Harvey and extending those rates to those affected by Hurricane Irma. American Receivable has already aided eight Houston area small businesses in their recovery efforts in the last month with hopes to grow that number as it extends to Florida. Discounted rates start as low as .8% with up to 90% funding in 24 hours.

People helping people is what keeps America strong. Call us today and let us help Texas and Florida rebuild.

05 Sep
American Receivable Offering Special Rates for Houston

American Receivable Offering Special Rates for Houston

American Receivable Corporation is now offering special rates for Houston. American Receivable is Texas Proud and is currently offering special rates to businesses in Houston needing capital to recover from Hurricane Harvey.  While there is so much that still needs to be done, some of these businesses could be of great value to that effort.  Houston business owners have been extremely generous in efforts to help the citizens of Houston persevere through this catastrophe. American Receivable would like to offer these special rates for Houston businesses needing quick access to capital to rebuild or continue operations.


The world has seen what a great state Texas is and how everyone has come together. Texas has proven that whether you were born in Texas or somehow ended up here, we are all working toward the same goal. Call us today and let us help Houston recover and rebuild. Nothing is too big for Texas or American Receivable.

 

20 Jun
The Evolution of Invoice Factoring

tracing invoice factoring back to the code of HammurabiThe Evolution of Invoice Factoring

Factoring has been around in some form or another for centuries, yet it is still a relatively untapped source of finance for many businesses. In fact, invoice factoring is typically a small part of the curriculum in many university finance departments. Let’s take a look at the history and evolution of the world of factoring.

The principal of factoring began sometime during the Mesopotamian Era around 1772 BC. It is believed that the rules for factoring or financing of trade was laid out in the Babylonian law code called The Code of Hammurabi, one of the oldest deciphered writings of significant length in the world. This alludes that factoring was used as a source of cash flow for businesses in England prior to the 1400’s.

In the early 1300’s and into the 1400’s, factoring was predominantly used by clothing merchants and traders. The “factor” would take possession of the physical good and provide cash advances to the merchant. The “factor” would then extend the financed credit to the buyers and insured the credit strength of the buyer. In the early 1600’s, factoring reached the Americas and colonist took quickly to the idea of factoring as they needed advances on the raw materials they were shipping to across the Atlantic to England. When the Industrial Revolution began, non-recourse factoring became a popular option for clients who were creditworthy. As the United States neared the early 20th century, the garment and textile industry brought factoring full circle as they utilized factoring as an avenue to continue to purchase raw materials.

Factoring continued to take shape throughout the 1900’s as small businesses who were not eligible for bank loans needed funding. In the 1940’s, banks in the United States began offering factoring services as the need for factoring had boomed in the textile and manufacturing industries. During this time, banks and “factors” were now purchasing a company’s invoices or receivables rather than taking possession of the physical goods. This idea transformed the industry into what it is referred to as today, invoice factoring or receivables factoring.  The factoring industry continued to gain popularity in all business industries. When the savings & loans crisis began to heat up in the 1980’s, banks were in need of assistance with their customers and turned to factors for assistance. In the early 2000’s the U.S. economy plunged increasing the use of factoring companies as businesses were struggling to stay afloat.

Over many centuries, invoice factoring has been a means of financing for many businesses. As the economy continues to grow and new businesses emerge, the factoring industry will continue to be a source of financial support for centuries to come.

13 Jun
Client Testimonial

Client Testimonial

It is a pleasure to write this testimonial for American Receivable.  I’ve been associated with the company for over 20 years.  They assisted me in the initial start-up of Systems Source, Inc. in 1995 and have stood by me the entire time I’ve been in business, both the good times and the bad. Jack and Brad have truly been business partners.

The true test of a partner comes when there is a crisis and you are fighting your way back. When other lenders would discontinue service, Jack and Brad listen, understand and assist you in working through the problem. They are with you all the way.

American Receivable is not just a lender, they are your partner.  If other companies seem to offer a better deal, believe me, it’s not.  You are not just an account with Jack and Brad.  You have access to the decision makers, who are interested in your success.

 

Philip Eichelberger, President                                                                                                                     Systems Source, Inc.

07 Jun
Founders Profile

Meet Jack Stieber and Brad Gurney, President and Vice President of American Receivable Corporation

Since 1979, Jack Stieber and Brad Gurney have been pioneers in the factoring industry. I sat down with them to get an in-depth look at where they started and what it takes to become #1.

First question that starts it all, how did you two meet?

Brad: I was interning with Jack’s dad, John Stieber Sr., my economics professor from SMU. He wanted to start a factoring company as he saw a real opportunity for one at the time. He sent me out to meet Jack to try and get him to factor with us as one of our first clients.

 

Jack: At the time, I owned a computer company, and my father asked me to meet with Brad and sell him one of my invoices. He was really having me vet Brad to see how well he did on the sales side of the business. A couple months later, my dad and his business partner decided to take a step back and that’s when I decided to come onboard and join Brad.

 

What was the factoring industry like at the time and how did that impact your first year of business?

Jack: To be truthful, I really didn’t know much about factoring when I decided to join Brad. My only knowledge about it was what I had learned from my father. At the time that we started American Receivable, there were roughly six other factoring companies in the DFW area.

 

Brad: Our first office also doubled as my living room. We had $40,000 and went right to work marketing. Luckily, the living room office didn’t last long and we were able to move into a converted storage closet “office.”

 

Jack: Our main focus those first couple of months was to get our name out there and promote factoring. Because it was a relatively new industry, people were unaware as to what invoice factoring was, and it became our job to not only educate them but to also sell them on the idea. With a lot of hard work, we were able to sign our first client within the first 2 months bringing in $20k of invoices.

 

Advertising and marketing was so different in the early 80’s than it is today. With such limited resources, what avenues did you pursue to drive business?

Brad: We spent a great deal of time putting together mailers to send to businesses in the area. I remember being in our tiny office stuffing envelopes and typing addresses until 2 or 3 in the morning. We also used the cold calling tactic as we tried to educate companies on our services.

 

Jack: I think our greatest success in marketing was when we realized that we needed to partner with banks. We were the first factoring company to partner with bankers in the metroplex. We developed relationships with many different bankers, some of whom have become bank Presidents. Today, relationships with bankers is one of the most important aspects of the factoring industry. With our marketing efforts and the advancements in technology, we now have over 1500 relationships in the DFW area.

 

Brad: Those relationships allowed us to shift our marketing skills from mass marketing to direct marketing of businesses with factoring potential.

 

Factoring is now a main source of cash flow for many businesses. When did the industry begin to boom?

Brad: Factoring really started to take flight at the end of the 80’s as the Savings & Loans crisis started to heat up. Essentially, we were in the right place at the right time. Because we had established relationships with bankers, they called us to help them with their customers. All of our efforts came to fruition in the 90’s as business began to explode. We had already expanded American Receivable to Austin and San Antonio in the 80’s, and in the 90’s, we were able to expand nationally.

 

With this amount of growth, how did business change?

Jack: With all the growth that happened, we were able to get out of our storage closet office and put down a real home base as well as hire our first employee. In 1996, we signed our first account to factor $1 million a month. This was huge for American Receivable as the factoring industry had really taken off and now we had multiple competitors. When the market crashed in the early 2000’s, business once again exploded, this time nationwide. American Receivable was doubling business every 3-4 years, increasing our presence in the finance industry.

 

What would be your selling point to someone interested in factoring and considering American Receivable?

Brad: American Receivable has been owned and operated by Jack and I for the last 38 years. We have a dedicated staff who is there to help you every step of the way. We offer some of the lowest rates in the nation starting at .08% and up to 90% funding within 48 hours with no start-up fees or hidden costs. We have also been ranked #1 by Top Ten Reviews for 3 consecutive years.

 

Jack: Our goal is to help small businesses succeed. In today’s time, cash flow is a big obstacle for smaller businesses. If we can play a part in helping someone be successful in a field they are passionate about, then we have done our job. It’s a rewarding feeling knowing American Receivable can be a part of their success.

 

American Receivable is a Dallas factoring company that provides services for businesses nationwide. American receivable has been in business for 38 years and has been ranked the #1 Factoring Company in America by Top 10 Reviews for three consecutive years.

23 May
How Technology Has Improved Invoice Factoring

How Technology Has Improved Invoice Factoring

In today’s time, many people cannot imagine running a business without the aid of technology, and the evolution of technology has changed the way we do business on a daily basis. Computers, software, apps, video, etc. have allowed companies to expand their businesses well beyond the borders of their home base. For factoring, it has created endless possibilities for how and where business can be done.

In the late 70’s early 80’s as factoring was just coming to light as one of the newest options to assist businesses with cash flow, everything, for the most part, was done by hand, limiting the amount of business that a factoring company could take on. Because computers were relatively new to the business world and incredibly expensive, many companies used what they knew best, pen and paper. It took hours to process schedules, write checks, post payments and create and sign contracts. Face to face time was not lacking and allowed companies to build relationships with their clients, but it limited the number of clients one could take on.

As technology advanced, the factoring industry began to explode. Software programs began to take the place of pen and paper, allowing for more information to be processed faster, giving companies the ability to take on more clients. The use of email was a game changer for all industries. Faster communication with their clients created an avenue for growth. While face-to-face time is often lost, factoring companies could now expand their factoring efforts across the US and beyond. Online banking has given clients the ability to be funded immediately, right into their bank accounts. Social media has given the freedom to advertise and reach mass markets reducing marketing budgets.

Technology is an ever-advancing force that will continue to allow companies and industries to push beyond what they ever thought was possible. Factoring has grown exponentially and will only continue to reap the benefits that technology has to offer benefiting small businesses across the world. While technology has its positives and negatives, in the world of business, it’s again for everyone.

17 May
American Receivable Remains #1 for Third Consecutive Year

American Receivable Remains #1 for Third Consecutive Year

Dallas, Texas– For the third consecutive year, Top Ten Reviews has ranked American Receivable as the #1 factoring company in the U.S. American Receivable was one of the first factoring companies in the DFW metroplex, and for the last 39 years, American Receivable has provided cash flow solutions to businesses across the nation.

American Receivable offers custom tailored working capital for each client at some of the lowest and most competitive rates in the industry starting at .8% with up to 95% advances. American Receivable offers a quick and seamless application process with no upfront or hidden fees. Clients can receive funding in as little as 24 hours and require no monthly minimums or maximums.

If you need financing call American Receivable at 972.404.4726 or on the web at www.americanreceivable.com

02 May
A Record Month for New Factoring Clients

A Record Month for New Factoring Clients

American Receivable Corporation is excited to announce its biggest month of 2017. We welcomed twelve new clients for the month of April.

April’s new clients include:

  • A Mesquite, TX environmental contracting company
  • A Williston, ND based oilfield maintenance company
  • A Richardson, TX telecom company
  • A Plano, TX computer programming company
  • A Des Peres, CA water system supply maintenance company
  • A Hawley, PA low voltage wiring and cabling installation company
  • A Conneaut, Ohio based hydraulic hose fabrication company
  • A Santee, CA hospitality staffing agency
  • A Bristol, CT courier and delivery service company
  • A Frisco, TX electrical staffing agency
  • A Wilmington, DE based seasonal wholesale importing firm

We would like to offer special thanks to our sales team and network of bankers and brokers for all the April generated leads who helped make April successful. Here’s to a continued prosperous 2017!

 

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