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24 Oct
Building A Customer Focused Business
customer service representatives
young multi ethnic business people group walking standing and top view

Building A Customer Focused Business

What is the #1 asset in your business? Your customers, of course! They provide the revenue that keeps your business afloat and enables growth. Without your customers, you would not be in business.
Who does not like to feel familiar and appreciated? People in general like to be acknowledged and made to feel that they matter. The same goes for business. Getting to know your customers personally and showing interest in their business will make them more likely to stay with you. Personal attention is crucial and will result in referrals to other prospective customers. People who know your business and hold you in high regard are the best referrals.
Building a customer focused business is easy.  Focus on the customer, first.
1.  Get acquainted with your customer and learn about their business.  Understand their needs and show them how you can offer support.
2.  Be accessible.  When customers call, they want immediate answers  A customer focused business will have someone answering the phone and directing them to the appropriate person to solve any issues or  handle other needs.  Lack of accessibility will result in the     customer moving their business to your competitors.          
3.  Listen and understand questions and concerns.  Show them you are interested in them and their business and finding solutions for their issues.
4.  Do them a favor.  Customers  will often call with a critical request that may be against normal protocol. Don’t make it a habit, but accommodate them when the request is feasible. Be clear that this is not usually something you do, but that you want to help  and will make an exception this time. Accommodating them will show them that you really are focused on their needs.
Remember, the success of your business is a result of your customer’s success.
16 Oct
The Value of Business to Business Relationships

shaking on a factoring agreementThe Value of Business to Business Relationships

American Receivable Corporation considers it’s business relationships within the financial community to be one of its greatest assets. American Receivable’s partnerships within the banking community and with professional CPA’s spans over 39 years These relationships have been mutually beneficial to us,  the bankers and CPAs as well as our factoring clients.

No matter what type of business, it is important to have good financial advisors.  Commercial lenders help clients manage accounts within the bank and review projected capital requirements.   A well-respected CPA will help manage taxes, cash flow, and other financial challenges. 

These relationships give American Receivable the ability to match clients with the right financial professionals. Commercial lenders often send us clients that do not meet the federal banking criteria for business loans. When this happens, the lender will contact American Receivable Corporation.  We work with the client to find the best solution for their cash flow needs and their specific business.  In turn, we recommend they keep their accounts with the lender that sent them to us.  At the point they qualify for a traditional business loan and wish to go that route, they already have a lender familiar with their business and their challenges.  

CPA’s managing business accounts often call us when they see cash flow needs for their client.  We work closely with the CPA and the client to ensure the best solution for their specific needs. The CPA continues to handle accounting for the growing business and catch any cash related problems early. 

American Receivable is proud of our long term relationships in the industry. These relationships allow us to work together for our clients.  We consider our clients based on the credibility of their customers, not on their personal credit.  American Receivable is able to work around many of the criteria that are required in traditional business lending.

Our clients are always our first priority.  At American Receivable we pride ourselves on our exceptional customer service and dedicated and tenured account managers.  We can provide funding within as little as 24 hours in some cases.  The success of our clients is the success of American Receivable.

 

 

17 Oct
ARC Continuing Relief Efforts

ARC Continuing Relief Efforts

American Receivable Corporation is continuing relief efforts by offering special rates to businesses affected by Hurricane Harvey and extending those rates to those affected by Hurricane Irma. American Receivable has already aided eight Houston area small businesses in their recovery efforts in the last month with hopes to grow that number as it extends to Florida. Discounted rates start as low as .8% with up to 90% funding in 24 hours.

People helping people is what keeps America strong. Call us today and let us help Texas and Florida rebuild.

05 Sep
American Receivable Offering Special Rates for Houston

American Receivable Offering Special Rates for Houston

American Receivable Corporation is now offering special rates for Houston. American Receivable is Texas Proud and is currently offering special rates to businesses in Houston needing capital to recover from Hurricane Harvey.  While there is so much that still needs to be done, some of these businesses could be of great value to that effort.  Houston business owners have been extremely generous in efforts to help the citizens of Houston persevere through this catastrophe. American Receivable would like to offer these special rates for Houston businesses needing quick access to capital to rebuild or continue operations.


The world has seen what a great state Texas is and how everyone has come together. Texas has proven that whether you were born in Texas or somehow ended up here, we are all working toward the same goal. Call us today and let us help Houston recover and rebuild. Nothing is too big for Texas or American Receivable.

 

20 Jun
The Evolution of Invoice Factoring

tracing invoice factoring back to the code of HammurabiThe Evolution of Invoice Factoring

Factoring has been around in some form or another for centuries, yet it is still a relatively untapped source of finance for many businesses. In fact, invoice factoring is typically a small part of the curriculum in many university finance departments. Let’s take a look at the history and evolution of the world of factoring.

The principal of factoring began sometime during the Mesopotamian Era around 1772 BC. It is believed that the rules for factoring or financing of trade was laid out in the Babylonian law code called The Code of Hammurabi, one of the oldest deciphered writings of significant length in the world. This alludes that factoring was used as a source of cash flow for businesses in England prior to the 1400’s.

In the early 1300’s and into the 1400’s, factoring was predominantly used by clothing merchants and traders. The “factor” would take possession of the physical good and provide cash advances to the merchant. The “factor” would then extend the financed credit to the buyers and insured the credit strength of the buyer. In the early 1600’s, factoring reached the Americas and colonist took quickly to the idea of factoring as they needed advances on the raw materials they were shipping to across the Atlantic to England. When the Industrial Revolution began, non-recourse factoring became a popular option for clients who were creditworthy. As the United States neared the early 20th century, the garment and textile industry brought factoring full circle as they utilized factoring as an avenue to continue to purchase raw materials.

Factoring continued to take shape throughout the 1900’s as small businesses who were not eligible for bank loans needed funding. In the 1940’s, banks in the United States began offering factoring services as the need for factoring had boomed in the textile and manufacturing industries. During this time, banks and “factors” were now purchasing a company’s invoices or receivables rather than taking possession of the physical goods. This idea transformed the industry into what it is referred to as today, invoice factoring or receivables factoring.  The factoring industry continued to gain popularity in all business industries. When the savings & loans crisis began to heat up in the 1980’s, banks were in need of assistance with their customers and turned to factors for assistance. In the early 2000’s the U.S. economy plunged increasing the use of factoring companies as businesses were struggling to stay afloat.

Over many centuries, invoice factoring has been a means of financing for many businesses. As the economy continues to grow and new businesses emerge, the factoring industry will continue to be a source of financial support for centuries to come.

13 Jun
Client Testimonial

Client Testimonial

It is a pleasure to write this testimonial for American Receivable.  I’ve been associated with the company for over 20 years.  They assisted me in the initial start-up of Systems Source, Inc. in 1995 and have stood by me the entire time I’ve been in business, both the good times and the bad. Jack and Brad have truly been business partners.

The true test of a partner comes when there is a crisis and you are fighting your way back. When other lenders would discontinue service, Jack and Brad listen, understand and assist you in working through the problem. They are with you all the way.

American Receivable is not just a lender, they are your partner.  If other companies seem to offer a better deal, believe me, it’s not.  You are not just an account with Jack and Brad.  You have access to the decision makers, who are interested in your success.

 

Philip Eichelberger, President                                                                                                                     Systems Source, Inc.

23 May
How Technology Has Improved Invoice Factoring

How Technology Has Improved Invoice Factoring

In today’s time, many people cannot imagine running a business without the aid of technology, and the evolution of technology has changed the way we do business on a daily basis. Computers, software, apps, video, etc. have allowed companies to expand their businesses well beyond the borders of their home base. For factoring, it has created endless possibilities for how and where business can be done.

In the late 70’s early 80’s as factoring was just coming to light as one of the newest options to assist businesses with cash flow, everything, for the most part, was done by hand, limiting the amount of business that a factoring company could take on. Because computers were relatively new to the business world and incredibly expensive, many companies used what they knew best, pen and paper. It took hours to process schedules, write checks, post payments and create and sign contracts. Face to face time was not lacking and allowed companies to build relationships with their clients, but it limited the number of clients one could take on.

As technology advanced, the factoring industry began to explode. Software programs began to take the place of pen and paper, allowing for more information to be processed faster, giving companies the ability to take on more clients. The use of email was a game changer for all industries. Faster communication with their clients created an avenue for growth. While face-to-face time is often lost, factoring companies could now expand their factoring efforts across the US and beyond. Online banking has given clients the ability to be funded immediately, right into their bank accounts. Social media has given the freedom to advertise and reach mass markets reducing marketing budgets.

Technology is an ever-advancing force that will continue to allow companies and industries to push beyond what they ever thought was possible. Factoring has grown exponentially and will only continue to reap the benefits that technology has to offer benefiting small businesses across the world. While technology has its positives and negatives, in the world of business, it’s again for everyone.

17 May
American Receivable Remains #1 for Third Consecutive Year

American Receivable Remains #1 for Third Consecutive Year

Dallas, Texas– For the third consecutive year, Top Ten Reviews has ranked American Receivable as the #1 factoring company in the U.S. American Receivable was one of the first factoring companies in the DFW metroplex, and for the last 39 years, American Receivable has provided cash flow solutions to businesses across the nation.

American Receivable offers custom tailored working capital for each client at some of the lowest and most competitive rates in the industry starting at .8% with up to 95% advances. American Receivable offers a quick and seamless application process with no upfront or hidden fees. Clients can receive funding in as little as 24 hours and require no monthly minimums or maximums.

If you need financing call American Receivable at 972.404.4726 or on the web at www.americanreceivable.com

02 May
A Record Month for New Factoring Clients

A Record Month for New Factoring Clients

American Receivable Corporation is excited to announce its biggest month of 2017. We welcomed twelve new clients for the month of April.

April’s new clients include:

  • A Mesquite, TX environmental contracting company
  • A Williston, ND based oilfield maintenance company
  • A Richardson, TX telecom company
  • A Plano, TX computer programming company
  • A Des Peres, CA water system supply maintenance company
  • A Hawley, PA low voltage wiring and cabling installation company
  • A Conneaut, Ohio based hydraulic hose fabrication company
  • A Santee, CA hospitality staffing agency
  • A Bristol, CT courier and delivery service company
  • A Frisco, TX electrical staffing agency
  • A Wilmington, DE based seasonal wholesale importing firm

We would like to offer special thanks to our sales team and network of bankers and brokers for all the April generated leads who helped make April successful. Here’s to a continued prosperous 2017!

 

06 May
Is your business social media savvy?

Is your business social media savvy?

Most small businesses have been forced to become Social Media Savvy.  Whether you use Facebook, Twitter, or any of the other hundreds of social media tools, they help businesses connect with leads and customers like never before.  Social media is an affordable way to target your audience, help promote your business, create brand awareness and establish trust and credibility.  When used properly, social media can help drive traffic to your site and potentially increase your revenue.

Here are some social media tips from experts:

  •  Be Consistent –  Social media is just one of the many tools you can use to grow your business but you must commit and actively use it for it to work.
  •  Be identifiable –  People work with people they know, like and trust . Profile your company and that of your staff whenever possible. Engage your audience by posting videos that answer relevant questions, provide valuable information or tell your story.
  •  Build LoyaltyTurn your online audience into customers for life by delivering exceptional customer service and distinctive and informative content that keeps them coming back for more.
  •  Be an Industry Expert –  Become the “In-the-know” person for your industry.   Be there to answer questions, provide valuable content through your blog or guest blogging.
  •  Know Your Brand –  Continually monitor who you are and who you are perceived to be on the various social media channels.  Update your image when needed to keep it fresh, motivational and interesting.

 

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