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24 Oct

By: American Receivable

Customer Relationships

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Building A Customer Focused Business
customer service representatives
young multi ethnic business people group walking standing and top view

Building A Customer Focused Business

What is the #1 asset in your business? Your customers, of course! They provide the revenue that keeps your business afloat and enables growth. Without your customers, you would not be in business.
Who does not like to feel familiar and appreciated? People in general like to be acknowledged and made to feel that they matter. The same goes for business. Getting to know your customers personally and showing interest in their business will make them more likely to stay with you. Personal attention is crucial and will result in referrals to other prospective customers. People who know your business and hold you in high regard are the best referrals.
Building a customer focused business is easy.  Focus on the customer, first.
1.  Get acquainted with your customer and learn about their business.  Understand their needs and show them how you can offer support.
2.  Be accessible.  When customers call, they want immediate answers  A customer focused business will have someone answering the phone and directing them to the appropriate person to solve any issues or  handle other needs.  Lack of accessibility will result in the     customer moving their business to your competitors.          
3.  Listen and understand questions and concerns.  Show them you are interested in them and their business and finding solutions for their issues.
4.  Do them a favor.  Customers  will often call with a critical request that may be against normal protocol. Don’t make it a habit, but accommodate them when the request is feasible. Be clear that this is not usually something you do, but that you want to help  and will make an exception this time. Accommodating them will show them that you really are focused on their needs.
Remember, the success of your business is a result of your customer’s success.
11 Jan

By: Sierra Stieber

General News

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Welcome to Our New Website

Welcome to Our New Website

We are excited to announce that our new and improved website is now live! Our new site has a fresh new layout for easier navigation for prospective and current clients as well as brokers. Our goal is to provide you with a quick and easy way to learn not only about our company but also the financial solutions we offer. Along with these new features, we also made it quick and easy for prospective clients to receive a free quote and apply online.

We hope you find our new website to be user-friendly and helpful for all of your financial needs.

13 Jun

By: Sierra Stieber

Client Testimonial

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Client Testimonial

Client Testimonial

It is a pleasure to write this testimonial for American Receivable.  I’ve been associated with the company for over 20 years.  They assisted me in the initial start-up of Systems Source, Inc. in 1995 and have stood by me the entire time I’ve been in business, both the good times and the bad. Jack and Brad have truly been business partners.

The true test of a partner comes when there is a crisis and you are fighting your way back. When other lenders would discontinue service, Jack and Brad listen, understand and assist you in working through the problem. They are with you all the way.

American Receivable is not just a lender, they are your partner.  If other companies seem to offer a better deal, believe me, it’s not.  You are not just an account with Jack and Brad.  You have access to the decision makers, who are interested in your success.

 

Philip Eichelberger, President                                                                                                                     Systems Source, Inc.

17 May

By: Sierra Stieber

Uncategorized

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American Receivable Remains #1 for Third Consecutive Year

American Receivable Remains #1 for Third Consecutive Year

Dallas, Texas– For the third consecutive year, Top Ten Reviews has ranked American Receivable as the #1 factoring company in the U.S. American Receivable was one of the first factoring companies in the DFW metroplex, and for the last 39 years, American Receivable has provided cash flow solutions to businesses across the nation.

American Receivable offers custom tailored working capital for each client at some of the lowest and most competitive rates in the industry starting at .8% with up to 95% advances. American Receivable offers a quick and seamless application process with no upfront or hidden fees. Clients can receive funding in as little as 24 hours and require no monthly minimums or maximums.

If you need financing call American Receivable at 972.404.4726 or on the web at www.americanreceivable.com

02 May

By: Sierra Stieber

Uncategorized

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A Record Month for New Factoring Clients

A Record Month for New Factoring Clients

American Receivable Corporation is excited to announce its biggest month of 2017. We welcomed twelve new clients for the month of April.

April’s new clients include:

  • A Mesquite, TX environmental contracting company
  • A Williston, ND based oilfield maintenance company
  • A Richardson, TX telecom company
  • A Plano, TX computer programming company
  • A Des Peres, CA water system supply maintenance company
  • A Hawley, PA low voltage wiring and cabling installation company
  • A Conneaut, Ohio based hydraulic hose fabrication company
  • A Santee, CA hospitality staffing agency
  • A Bristol, CT courier and delivery service company
  • A Frisco, TX electrical staffing agency
  • A Wilmington, DE based seasonal wholesale importing firm

We would like to offer special thanks to our sales team and network of bankers and brokers for all the April generated leads who helped make April successful. Here’s to a continued prosperous 2017!

 

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